Terms of use

These terms of use are an agreement between you and Devus, UAB and govern your use of the Bundlex app and the bundlex.io website. Please read them before using Bundlex. By installing the app from the Shopify App Store or using any part of the service, you accept these terms. If you do not agree with them, do not install or use Bundlex.

1. Who we are and how to accept these terms

Bundlex is operated by Devus, UAB, company code 304197295, VAT code LT100010009112, registered at Tiltų g. 19, Klaipėda, LT-91249, Lithuania ("Devus", "we", "us"). You can reach us at [email protected].

If you accept these terms on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity, and "you" refers to that entity. Bundlex is a business tool intended for commercial use by merchants, not for personal or consumer use.

2. The service

Bundlex is a Shopify app that lets you create and run offers in your Shopify store, including product bundles, volume discounts, BOGO offers, and free gifts, together with related styling, translation, and analytics tools. The service also includes this website and its help center.

Bundlex runs on the Shopify platform and requires an active Shopify store. Your relationship with Shopify is governed by Shopify's own terms, and we are not a party to that agreement. If Shopify changes its platform, APIs, or policies, parts of Bundlex may need to change, and we will work to adapt within a reasonable time.

3. Eligibility

To use Bundlex you must:

• be at least 18 years old and able to enter into a binding contract,
• operate an active Shopify store in good standing, and
• provide accurate information and keep your contact details current, so we can reach you about your account.

You are responsible for everyone who accesses Bundlex through your store, including your staff, and for keeping your Shopify account credentials secure.

4. Fees and billing

Current plans and pricing are listed on our pricing page, which is the single source of truth for what each plan includes.

• Paid plans are billed through the Shopify Billing API and appear on your Shopify invoice. We never receive or store your payment card details.
• Subscriptions renew automatically each billing period until you cancel the plan or uninstall the app.
• Plans may include usage limits described on the pricing page. If you exceed the limits of your plan, we may ask you to upgrade.
• If we change the price of a plan you are on, we will announce the change in advance, and under Shopify's billing rules a new price normally requires your approval inside Shopify before it applies.
• Prices exclude taxes. You are responsible for any taxes that apply to your purchase, except taxes on our income.

5. Refunds

Charges are processed by Shopify, so refunds are issued through Shopify as well. Fees already charged for a billing period that has started are non-refundable, except where the law requires otherwise or where a verified technical fault on our side prevented you from using the service for a substantial part of that period. If you believe a charge is incorrect, contact us within 30 days of the charge and we will review it in good faith.

6. Free plans and trials

We may offer a free plan, free trials, or beta features. Their scope, limits, and availability are described on the pricing page and may change over time. Free and beta features are provided as is and may be modified or withdrawn without compensation.

7. Acceptable use

You agree not to:

• use Bundlex for anything unlawful or to infringe anyone's rights,
• use Bundlex to present false or misleading pricing, discount, or savings claims to your customers,
• copy, modify, resell, sublicense, or create derivative works of the service, or reverse engineer or attempt to extract its source code, except where mandatory law allows it,
• probe, scan, or test the vulnerability of our systems, bypass usage limits, or interfere with the service or other merchants' use of it,
• send automated, fraudulent, or artificially inflated traffic to our endpoints, including the analytics endpoints used by the storefront widget, or
• upload content that contains malware or that you do not have the right to use.

We may suspend or limit access while we investigate suspected violations.

8. Your responsibilities

Bundlex gives you tools to create offers, but your store remains yours:

• You configure your own offers, prices, and discounts. Review and test each offer before publishing it, and confirm that discounts display and calculate the way you intend.
• You are responsible for complying with the laws of the countries where you sell, including consumer protection and price indication rules about how discounts and former prices must be presented.
• Sales made through your store are between you and your customers. Bundlex is not a party to those transactions.

9. Your content

You keep ownership of the content you add to Bundlex, such as product copy, images, translations, and custom styling. You grant us a non-exclusive, worldwide, royalty-free license to host, process, and display that content solely to provide and improve the service. You are responsible for having the rights to the content you upload.

10. Our intellectual property

The Bundlex app, this website, and everything that makes them up, including software, design, text, and the Bundlex name and logo, belong to Devus, UAB or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service for your own store while these terms are in effect. No other rights are granted.

11. Feedback

If you send us ideas, suggestions, or other feedback about Bundlex, we may use it to improve the service without restriction or obligation to you.

12. Privacy and data

Our privacy policy describes what data we collect and how we handle it, including the anonymous storefront analytics processed on your behalf. By using Bundlex you agree to the privacy policy. You are responsible for your own store's privacy disclosures to your customers.

13. Third-party services

Bundlex works alongside services we do not control, such as the Shopify platform, your theme, and other apps you have installed. We are not responsible for those services, their availability, or their terms. Themes and apps vary widely; we will make reasonable efforts to help with compatibility issues, but we cannot guarantee that Bundlex will work with every theme, app, or customization.

14. Changes to the service

We continuously improve Bundlex and may add, change, or remove features at any time. We may also perform maintenance that temporarily limits availability. If we ever decide to discontinue the service entirely, we will give you reasonable advance notice.

15. Disclaimer of warranties

Bundlex is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that it will increase your sales, revenue, or conversion rates. Results depend on factors outside our control, including your products, pricing, and traffic.

16. Limitation of liability

To the maximum extent permitted by law, Devus, UAB will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if we were advised such damages were possible.

Our total liability for all claims arising out of or relating to the service in any period will not exceed the greater of the amounts you paid us for the service in the three months before the event giving rise to the claim, or 50 EUR.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, such as liability for intent or gross negligence.

17. Indemnity

You agree to indemnify and hold harmless Devus, UAB and its team from claims, damages, and reasonable expenses (including legal fees) arising from your breach of these terms, your violation of law, your store's offers or content, or your dealings with your customers.

18. Termination

You can stop using Bundlex at any time by uninstalling the app from your Shopify store. Charges already incurred for the current billing period are handled under Shopify's billing rules and section 5.

We may suspend or terminate your access if you materially breach these terms, if your use creates a security or legal risk, or if we are required to do so by law or by Shopify. Where reasonable, we will notify you and give you a chance to fix the problem first.

After termination your license ends and we handle your stored data as described in the privacy policy. Sections that by their nature should survive (including sections 9 to 11 and 15 to 21) survive termination.

19. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. If a change is material, we will announce it in the app or by email before it takes effect. Continued use of Bundlex after a change means you accept the updated terms.

20. Governing law and disputes

These terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of the Republic of Lithuania. The courts of the Republic of Lithuania have exclusive jurisdiction, with venue determined by the registered office of Devus, UAB. Before starting formal proceedings, please contact us; most issues can be resolved quickly and informally.

21. General

• Entire agreement: these terms and the privacy policy are the entire agreement between you and us about Bundlex and replace any earlier discussions.
• Severability: if any provision is found unenforceable, the rest of the terms remain in effect.
• No waiver: if we do not enforce a provision, that is not a waiver of our right to enforce it later.
• Assignment: you may not transfer your rights under these terms without our consent. We may assign these terms as part of a merger, acquisition, or sale of assets.
• Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control.
• Notices: we may notify you by email, inside the app, or by posting on this website. Legal notices to us should be sent to Devus, UAB, Tiltų g. 19, Klaipėda, LT-91249, Lithuania, or [email protected].

22. Contact us

Questions about these terms:

• Email: [email protected]
• Post: Devus, UAB, Tiltų g. 19, Klaipėda, LT-91249, Lithuania