The cart total doesn't match the widget price
The product-page widget previews Bundlex pricing. The cart and checkout reflect the actual items, eligibility, discount combinations, and rounding. If the totals differ, check the allocations before changing the offer.
Other discounts
A separate product, order, or shipping discount can change what the shopper pays when Shopify allows the combination. The widget does not include discounts created elsewhere.
Multiple product discounts on the same item have additional Shopify requirements, including Shopify Plus. They are not guaranteed merely because both discounts allow product combinations. See combining discounts.
- Review the discounts listed in the cart and checkout.
- Open Shopify Admin > Discounts and check active rules and their eligibility.
- If an unintended discount applies, adjust or deactivate that rule and test again.
Overlapping Bundlex discounts
Normal bundle adds tag each line with its originating discount. Other Bundlex discounts ignore a line tagged for a different discount, so overlapping product targeting alone does not make both discounts apply to that tagged line.
Untagged products can behave differently. Native adds, adding with no offer selected, and some add-ons-only flows can leave main products untagged. More than one plain quantity discount may then be eligible, with Shopify deciding which allowed discount or combination applies.
Check how the items were added and which allocations actually appear before narrowing targeting rules.
Quantities and required products
Changing quantities or removing a required bundle product can change the discount. A strict quantity cap can leave overflow units at full price. Review quantity caps and required bundle products if the cart contents no longer match the original offer.
Rounding and compare-at prices
Small differences can come from rounding discounts across separate cart lines. A larger or repeatable mismatch should be checked with support rather than assumed to be rounding.
Show compare at price as original price changes the widget's strikethrough, not the price used to calculate the discount. See compare-at prices if the displayed percentage and strikethrough seem inconsistent.
Drawer prices versus checkout
If the drawer's line prices are wrong but its total and checkout are correct, the drawer may be displaying stale or undiscounted fields. See cart drawer shows full price.
Send a mismatch to support
Include the product URL, selected offer, quantities, and screenshots of the widget and cart with discounts expanded. The checkout total is what the shopper pays; support can check whether that amount matches your configuration.
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