Troubleshooting
Something not behaving as expected? These guides fix the most common Bundlex issues, from the widget not showing and add-to-cart problems to cart totals that do not match and discount publishing errors, with step-by-step checks.
Troubleshooting
- The widget isn't showing on my product page
- Add to cart adds only 1 item at full price (no discount)
- The theme's +/- quantity buttons don't change the selected offer
- The cart total doesn't match the widget price
- The cart drawer shows the gift or bundle at full price
- Saving a bundle fails with a '25 automatic discounts' error
- A variant shows as unavailable even though it's in stock
- The widget is too narrow or has a big gap
- Why the 'Buy it now' button disappears on a bundle
- The widget shows twice or in the wrong place (app embed vs app block)
- Wrong quantities or missing gifts when the theme redirects to the cart
- The free gift isn't added to the cart
- Using Bundlex with cart replacement apps (UpCart and similar)