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Getting started

Contact Bundlex Cart support

You can message the Bundlex Cart team from inside the app. The chat opens in your Shopify admin, so you don't need to write an email or leave the page you are on.

Open the chat

  • Click the chat bubble at the bottom right of any Bundlex Cart page.
  • Or open Settings and click Send message under Talk to us.
  • On the dashboard, you can also click Contact us at the bottom of the page.

The chat bubble loads a few seconds after the page, or as soon as you click somewhere. Use the chat for a question, a problem or a feature idea.

We know which store you write from

The chat signs in as your store on its own. You don't need to send your store address or log in anywhere. If you run several stores, each store has its own conversation.

What to send with a problem

Tell us the storefront page where it happens, what you clicked, what you expected and what happened instead. A screenshot helps. If it started after a theme change or after you installed another app, say so.

For a drawer that does not open, first try the checks in the drawer does not open. They solve the most common cases.

Reading our reply

Your conversation stays in the chat. If you close the page, open the chat again later to read our reply and answer it.

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