Show cart offers only to selected customers
Some cart blocks have an Only show to specific customers setting. It lets you show the block to logged-in customers whose account has a matching tag.
Set a visibility rule
- Add the relevant tag to customer accounts in Shopify.
- In the cart editor, open Cart > Upsells, Side upsell, Add-on toggle, or Rewards bar.
- Turn on Only show to specific customers and enter the matching Customer tags.
- Save, then test on the storefront while logged in as a matching customer.
A shopper needs at least one matching tag. Guests and customers without a match do not see the block. The editor preview ignores these rules so you can still design the block.
Empty-cart suggestions share a rule
The empty cart has its own suggested products, but their visibility follows the main Upsells block's customer-tag rule. If empty-cart suggestions disappear for guests, check that rule too.
Rewards visibility is not discount eligibility
On the Rewards bar, tags control who sees the bar. They do not restrict the published automatic discount to those customers. A shopper who qualifies for an unlocked shipping or order discount can receive it even if the bar is hidden from them.
Do not use this setting as a members-only discount rule. If you need a promotion that only certain customers can redeem, contact our team before publishing it.
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