Customize the empty cart and its product suggestions
The Empty tab controls what shoppers see when their cart has no items. You can show a useful message and a way to keep shopping.
Edit the empty-cart screen
- Open your cart design and select Empty.
- Choose an Icon, upload an Image, or choose None.
- Edit the Empty cart title and Subheading.
- Enable Show the button if wanted. Set the button text and link.
- Save the cart.
A blank button link closes the drawer. A link such as /collections/all takes the shopper to your products.
Add product suggestions
Turn on Show product suggestions. Set the Suggestions title, choose Hand-picked products or Products from a collection, and select the source products or collections.
Choose Vertical list, Carousel, or One at a time, and set Maximum products. Empty-cart suggestions have their own product pool. They do not use recommendations from cart contents because the cart is empty.
Products added from this screen stay in the cart; they are not removed by the regular Upsells block's empty-cart cleanup option.
If suggestions are missing
Check product availability and the customer-tag rule on Cart > Upsells. Empty-cart suggestions share that rule even though their product choices are separate. Test while logged out as well as logged in.
For more checks, see upsells not showing.
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